Terms of Website Use

These terms govern use of the public pura-support.com website. They are not a substitute for a customer contract, statement of work, licence, service agreement or other separately agreed commercial terms.

PURA SUPPORT LTD Company No. 13456424

Website operator

This website is operated by PURA SUPPORT LTD, company number 13456424, registered in England and Wales.

Registered office: 2a Crescent West, Thornton-Cleveleys, England, FY5 1AD.

Contact: support@pura-support.com .

What these terms cover

These terms apply to browsing and using the public Pura Support website.

A customer's use of a Pura platform or service may be governed by separate contractual terms. If there is a conflict, the applicable signed or otherwise agreed customer terms govern that customer service.

Permitted use

You may use the public website for lawful business and informational purposes.

Prohibited activity

Do not attempt to interfere with, damage, disrupt, bypass security, gain unauthorised access to, or misuse the website or connected systems.

Intellectual property

Unless stated otherwise, the website content, Pura branding, presentation and original materials are owned by or licensed to PURA SUPPORT LTD and are protected by applicable intellectual-property laws.

Information on this website

Useful information is not the same as professional advice.

Compliance can involve legal, regulatory, tax, technical and professional judgement. Website material is provided to explain Pura's capabilities and approach, not to replace advice specific to your circumstances.

No automatic compliance guarantee

Use of this website, or of information described on it, does not by itself make an organisation compliant with any law, regulation, standard or contractual requirement.

Evidence-led claims

Pura aims to keep public statements accurate and current. Product capability, customer context and future direction must be understood within the qualifications stated on the relevant page.

Availability

Pura may change, suspend or withdraw parts of the public website for maintenance, security, operational or commercial reasons.

Nothing on this public website constitutes a contractual uptime or service-level commitment.

External links

Links to third-party websites may be provided for convenience or evidence. Pura does not control third-party websites and their content is subject to their own terms and policies.

Security

You must not knowingly introduce malicious code, attempt unauthorised access or conduct activity intended to compromise the website, infrastructure or connected services.

Changes to these terms

These website terms may be updated where Pura's public website, applicable law or operating model changes. The current published version applies to use of the public website.

Commercial agreements remain separate Pricing, scope, implementation, support, data processing, licences, warranties, service levels, liability and other customer-specific terms must be established in the applicable commercial agreement rather than inferred from this public website.

Legal review boundary These are controlled website-use terms for the staging site. They do not invent customer contract terms and should not be used as a substitute for legal review of Pura's wider commercial agreements.