Compliance position
See relevant records, exceptions, actions and evidence across the agreed scope where enabled.
Customer portals
The customer should not have to chase the evidence.
A Pura customer portal is an authorised route into relevant compliance information: retrieve evidence, understand the wider position and move from an issue to its context.
Evidence-ledControlled accessHuman judgement
Two views
Wider position and individual asset
The useful starting point depends on the question and permissions established for the service.
Individual asset
Move directly to one asset's record when checking equipment or investigating a result.
Context
Relate a report or certificate to asset information, history and associated actions.
Retrieval
What an authorised customer may need
The exact record set depends on service and access model; the proposition is built around operational questions, not a generic document library.
Reports
Find inspection or examination reports and understand the activity behind them.
Certificates
Retrieve formal evidence where produced and made available.
History, defects and actions
Review previous activity and follow-up where the service records it.
Briefing
Identify what deserves attention before drilling into evidence.
Access model
Useful information needs a boundary
Portal access is not unrestricted public browsing. It depends on authorisation, customer scope and service configuration.
Controlled access
Ask what this person can retrieve for this customer or asset.
Evidence boundary
Missing authorisation or evidence should remain visible rather than becoming implied certainty.
Next conversation
Bring a real operating question.
Discuss the evidence, access and decisions that currently create friction.
Customer-access proof
Show the authorised retrieval journey
Portal proof should demonstrate wider compliance-position access and individual asset access without implying unrestricted public disclosure.
UNKNOWN / EVIDENCE REQUIREDNo product visual is displayed until governed evidence is approved.
UNKNOWN / EVIDENCE REQUIRED
Customer portal overview
Capability: Customer portals
Create or obtain approved evidence before publication; do not present conceptual UI as product proof.
Discuss a portal requirementUNKNOWN / EVIDENCE REQUIREDNo product visual is displayed until governed evidence is approved.
UNKNOWN / EVIDENCE REQUIRED
Customer asset view
Capability: Customer portals and asset access
Create or obtain approved evidence before publication; do not present conceptual UI as product proof.
Discuss asset access